Coaching Works - The Evidence
Nortel – 5:1 payback
Coaching produced a more than five fold Return on Investment (529%) and significant intangible benefits. Including the financial benefits from employee retention boosted the overall return to more than seven fold.
MetrixGlobal November 2001
British Petroleum £30 million saved for £7m invested
BPX launched a $12 million project known as Virtual Team working. About 60 percent of the budget went into behavioural coaching. Estimated savings for the first year: $30 million.
EBusiness News Dec 2003
Bristol and West Building Society - Coaching gives 3 times the gain that training alone does
One group of sales people received no training or coaching. Their sales increased 4% on average over the next quarter. A second group received sales training. Their sales increased 8% on average over the next quarter. A third group received training and coaching. Their sales increased 27% on average over the quarter
The International Journal of Mentoring and Coaching
Volume II Issue 2 December
2004